Privacy Policy

INTRODUCTION

Our clients are at the center of everything we do. Therefore, in addition to providing value and excellent services, we protect your privacy effectively against abuse, in compliance with national and European legislation, including Regulation (EU) No. 679/2016.

For SC AP STOMATOLOGIC HEALTH SRL, your privacy is very important and we take it seriously. The purpose of this privacy policy is to explain how we collect, use, and disclose information about you on our website and/or with third parties we have confidentiality agreements with regarding the processing of personal data. By using our website, you agree to this privacy policy.

In addition, your rights and choices are just as important to us, which is why through this privacy policy we inform you clearly and explicitly about them and how to contact us to update your information or exercise any other right.

ABOUT US

The website is operated and owned by SC AP STOMATOLOGIC HEALTH SRL, headquartered at , registered with the Trade Register under , tax identification code .

If you want more information about us, feel free to contact us via email at contact@apstomatologic.ro

ABOUT YOU

You are the beneficiary of our services in one form or another, being a data subject. Therefore, we have updated our privacy policy for you. We want to be fully transparent about how we process your personal data and make it easier for you to modify, update, or even delete it.

WHY WE HAVE A PRIVACY POLICY

We have this privacy policy because we will collect some personal information about you when you use our website or when you contact us through the contact form if you have questions about a service.

The purpose of our privacy policy is to inform you about:

• how and why we collect your personal information
• how we disclose your personal information and to whom
• how we protect your personal information
• your legal rights and how you are protected by law
   

CHANGES TO THE PRIVACY POLICY

If we make any changes to our privacy policy, we will post them on this page. Also, if there are major changes, we will notify you via email. This way, you will always be up to date!

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Your personal data is processed whenever you give your consent, whenever you access our website, whenever any type of contract is concluded between us, and whenever you fill out any of the forms on the website.

Your consent will be explicitly requested before taking any action and can be revoked just as easily as it was given. If you encounter difficulties, please contact us at contact@apstomatologic.ro to resolve your request.

WHAT INFORMATION WE COLLECT FROM YOU

We collect certain personal information from you in order to identify you and fulfill your requests. We mention that we will never sell your personal data, but if we ever sell the business or parts of it, these data will be transferred.

Thus, the information we collect includes:

• contact details (full name, email, address, phone number, date of birth, and any other relevant information we need to contact or identify you)
• usage data (information about how you use our website and services)
• marketing and communication data (your preferences regarding receiving marketing materials and how you prefer to communicate with us)
• we do not process or collect personal data from individuals under the age of 16 without written parental consent sent to contact@apstomatologic.ro.
   

WHEN WE COLLECT INFORMATION FROM YOU

We collect your data when:

• you access our website
• you fill out our contact form or related forms
• you subscribe to our newsletter or other marketing materials
• you register for an event organized by us
• you contact us via any available communication channels
   

WE ALSO COLLECT NON-PERSONAL DATA

We collect data that does not allow direct association with a specific person. For example, we often collect information about your activity on our website. This type of data is anonymized before being stored on our servers and is used only to help us improve our customers’ experience and understand which parts of our website are of interest.

WE USE GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies or IP addresses to analyze how users use the website and to monitor our services and products. The information generated by the IP address or cookie will be transmitted to and stored by Google on servers. Google will use this information on our behalf to evaluate the use of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser, but note that you may not be able to use all the features of our website afterwards.

HOW WE PROCESS YOUR PERSONAL DATA

We constantly ensure and apply appropriate techniques to protect your personal data. The processing operations we carry out include automated and manual means of collection (we record, organize, structure, store, modify upon your request, use, transmit to third parties only when necessary, and delete your data upon request or automatically upon expiration).

WHY WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

• to provide you with access to our services
• to inform you about certain offers, products, services, or updates
• to contact you and respond to your questions and/or requests
• to provide you with a special and personalized experience on our website
• to personalize and improve services and marketing strategy based on your browsing history, interests, or preferences
• to contact you when conducting market research about your opinions on our website and services
• to prevent or detect abuse or fraud on the website
• any other right stipulated by Law No. 677/2001 and Law No. 506/2004
   

WHO WE MAY DISCLOSE YOUR PERSONAL DATA TO

• Our authorized logistics partners, only when necessary and only to fulfill a service requested by you
• Our employees, to fulfill your requests
• Our marketing, development, and monitoring partners, to carry out advertising campaigns, improve your experience on the website, and grow our online presence. These data are minimized and sent only for clearly defined purposes.
• Competent authorities, when required, for any legal investigation or to initiate or defend legal claims in civil, criminal, or administrative matters.
   

HOW LONG WE KEEP YOUR PERSONAL DATA

We retain your personal data no longer than necessary for the purpose for which it is processed. If you have given us consent, we will process it within the parameters you provided. We may retain your personal data according to applicable laws and may share it with competent authorities for investigations or legal claims. If none of these apply, your data will be securely deleted or anonymized for internal statistics and research. Your personal data will be stored for up to 10 years from your last interaction with us or deleted upon your request.

YOUR RIGHTS

Unless you are subject to an exemption under applicable privacy laws, you have the following rights regarding your personal data, which you can exercise from your account or by contacting us:

• you may request a copy of your stored personal data
• you may request correction of any inaccurate personal data
• you may request complete deletion of your personal data
• you may restrict or withdraw consent to processing your data
• you may request the transfer of your data to another operator
• you may request access to your personal data
• you may object to the processing and use of your personal data
• you may contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) regarding your personal data
• you may file a complaint regarding how we process your personal data (the request will be resolved within 30 days) or with the competent authority ANSPDCP
   

HOW WE PROTECT YOUR DATA

We protect your data using technical measures to minimize the risks of misuse, unauthorized access, disclosure, loss, theft, and data breaches. These include data encryption, firewalls, and access authorization controls. We take data security seriously and regularly review and update our mechanisms to offer effective protection.

The server that collects your data is encrypted using your browser’s encryption module via SSL security certificate.

While we protect your data, it is also important that you do the same. You should not disclose your personal information to anyone.

If you believe your data security has been compromised or you want more information about our protective measures, please contact us at contact@apstomatologic.ro

LINKS TO OTHER WEBSITES

On our website, you may encounter links that redirect you to other websites. These websites may collect information about you and are subject to their own privacy policies. SC AP STOMATOLOGIC HEALTH SRL is not responsible for the privacy practices of other websites.

WANT TO CONTACT US?

If you have questions about this privacy policy, wish to exercise your rights, or have a complaint, you can contact us by email at contact@apstomatologic.ro or by post at:

By accepting this agreement, your personal data will be processed by SC AP STOMATOLOGIC HEALTH SRL, in accordance with this privacy policy and the personal data processing policy.

For any clarifications, please contact us.